Knowledge
Base & FAQ

Everything you need to know about sourcing, engineering, and importing custom advertising inflatables from our factory to your door.

Logistics & Shipping

Do you offer DDP (Delivered Duty Paid) shipping?

Yes. We specialize in DDP delivery to the USA, UK, Australia, Canada, and EU. This means we handle all customs clearance, import duties, and local taxes, delivering directly to your door with zero hidden fees.

How long is the total lead time from order to delivery?

Standard production takes 7-15 working days. Express air freight takes 5-7 days. We recommend allowing 4-6 weeks total for most international projects to ensure design and QC are perfect.

Technical & Material

What materials do you use for outdoor inflatables?

We primarily use 600D high-tenacity Oxford fabric (lightweight/vibrant) and 0.4-0.6mm PVC Tarpaulin (waterproof/industrial durability). All materials are UV-stabilized and cold-weather resistant.

Are the blowers compatible with my country's voltage?

Yes. We provide 110V (USA/Canada) or 220V (EU/UK/AU) blowers with the correct local plug standard. All blowers are CE/UL certified.

Certifications & Safety

Do your products meet fire safety standards for indoor malls?

Absolutely. We provide NFPA 701 (North America), BS 7837 (UK), and AS/NZS 1530.2 (Australia) certified fire retardant materials, mandatory for indoor venues and shopping centers.

Is InflatCustom an audited factory?

Yes. We are a direct manufacturer (Tianjin Vishome Furniture Co., Ltd.) with SGS audited manufacturing facilities. We provide real factory photos and video inspections on request.

Customization & Pricing

Can I get a 3D mockup before paying a deposit?

We provide a free 3D CAD mockup within 24 hours of receiving your brief. This allows you to verify brand colors, proportions, and logo placement before any commitment.

What is the Minimum Order Quantity (MOQ)?

Our MOQ is 1 piece. We support everything from single bespoke brand displays to bulk wholesale orders for global retail chains.

Deeper Technical Guides

Need more details on fire safety codes or 3D CAD modeling? Explore our complete resource library.

Start Your
Custom Project
Today

Our engineering team is ready to convert your brand identity into a massive, high-impact inflatable display.

Global Standards

CE, SGS & Fire Retardant Certified Manufacturing.

Fast Delivery

Factory-direct express shipping to USA & Europe.

Video Before Every Shipment

We send a full product video before dispatch — verify quality before delivery.

Prefer instant reply?

Send your brief directly on WhatsApp — avg. 2h response

We specialise in B2B orders for events, agencies & brands. MOQ: 1 piece. Production: 7–15 working days. Rush available.

✓ Free 3D Mockup — No Commitment

✓ Factory-Direct — No Middleman

✓ Video Before Shipping

✓ 12-Month Warranty

✓ NDA Signed on Request

✓ Typical Reply Within 2 Hours